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NVQ Certificate in Customer Service (QCF) Level 2

The NVQ in Customer Service is ideal for anyone who is interested in developing their career in a customer service role. You might be looking for a first job, going back to work or proving your skills to help you get a promotion. You will probably be the sort of person who enjoys talking and listening to people, answering questions, and helping to sort out queries and complaints.

NVQ Diploma in Customer Service (QCF) Level 3

Get recognition for your ability to create a great customer-service experience with the NVQ Level 3 Diploma in Customer Service. The qualification is for anyone who works in a customer-facing role and has supervisory responsibilities.

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